We want you to be fully satisfied with your J&H LED purchase. If for any reason you need to return a product, please review the following guidelines.<\/p>\n
– Returns are accepted within 30 days of delivery.
– Items must be unused, uninstalled, and in their original packaging.
– Products that have been installed, modified, or damaged through misuse are not eligible for return.
– Clearance, special-order, and final-sale items are non-returnable.<\/p>\n
– Contact our Customer Service team at support@jandhled.com to request a Return Merchandise Authorization (RMA).
– Provide your order number, product details, and reason for return.
– Returns without an RMA number cannot be accepted.<\/p>\n
– Customers are responsible for return shipping unless the product is defective or an error was made on our part.
– A 15% restocking fee applies to standard returns unless within 30 days.
– Original shipping charges are non-refundable.<\/p>\n
– If your product arrives damaged, defective, or incorrect, notify us within 7 business days of delivery.
– J&H LED will cover return shipping and send a replacement or issue a refund.
– Please retain all original packaging until your claim is resolved.<\/p>\n
– Refunds are issued once returned items are received and inspected.
– Processing typically takes 5\u20137 business days after receipt.
– Refunds are credited to the original payment method.<\/p>\n
– Exchanges are processed as a return plus a new order.
– To avoid delays, we recommend placing a new order right away and returning the unwanted item for a refund.<\/p>\n
– Many J&H LED products are backed by a manufacturer\u2019s warranty.
– Warranty claims require proof of purchase and may involve product testing.
– Contact us for assistance with warranty support.<\/p>\n
– Orders of 10 or more units may be subject to additional return restrictions or higher restocking fees.
– Please confirm details with our sales team before placing large or project-based orders.<\/p>\n
For help with returns, exchanges, or warranty claims:<\/p>\n
J&H LED Customer Service<\/b><\/p>\n
(512) 840-0616<\/p>\n
12345 Pauls Valley Rd\nSuite A-3
Austin, TX 78737<\/p><\/pre>\n<\/p>\n","protected":false},"excerpt":{"rendered":"
J&H LED Return Policy We want you to be fully satisfied with your J&H LED purchase. If for any reason you need to return a product, please review the following guidelines. Return Eligibility – Returns are accepted within 30 days of delivery.– Items must be unused, uninstalled, and in their original packaging.– Products that have […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jandhled.com\/index.php?rest_route=\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jandhled.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jandhled.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jandhled.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/jandhled.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14"}],"version-history":[{"count":9,"href":"https:\/\/jandhled.com\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":3309,"href":"https:\/\/jandhled.com\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions\/3309"}],"wp:attachment":[{"href":"https:\/\/jandhled.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}