Frequently Asked Questions
What types of lighting does J&H LED offer?
J&H LED offers commercial-grade LED lighting for a wide range of applications, including wall packs, flood lights, high bays, vapor-tight fixtures, bollards, post-top lighting, downlights, step lights, and other commercial and multifamily lighting products.
Who does J&H LED serve?
J&H LED works with contractors, property managers, multifamily communities, commercial facilities, public-sector customers, schools, and other organizations that need dependable commercial lighting.
Are J&H LED products commercial grade?
Yes. J&H LED focuses on commercial-grade lighting designed for demanding applications. Product specifications vary by fixture, so customers should always review the individual product specification sheet for exact ratings, certifications, voltage, dimming, IP rating, and other technical details.
What warranty do J&H LED products include?
Most J&H LED fixtures include a 5-year limited warranty unless a shorter warranty period is specifically listed on the product specification sheet.
Where can I find product specifications?
Specification sheets are available on applicable product pages. These include important information such as wattage, voltage, dimensions, certifications, dimming capability, IP rating, and warranty details.
How quickly are orders processed?
Most orders are processed within 1 business day. Tracking information is provided once the order ships.
Do you offer expedited shipping?
Yes. Standard and expedited shipping options may be available depending on the order and destination.
Can J&H LED help with large or project orders?
Yes. J&H LED can assist with large, palletized, and project-based orders, including commercial, multifamily, and public-sector lighting needs.
What if I am not sure which fixture I need?
Contact the J&H LED team. We can help review the application and identify an appropriate product based on the information you provide.
What is the return policy?
Most eligible products may be returned within 30 days, subject to the terms of the J&H LED Refund Policy. Approved non-defective returns may be subject to a 20% restocking fee.
What if a product arrives damaged or defective?
Contact J&H LED as soon as possible. The team will review the issue and work with you on an appropriate replacement, warranty claim, or other resolution.
Where is J&H LED located?
J&H LED is based in Austin, Texas and is a division of Littles and Associates, LLC.
How do I contact J&H LED?
Customers can reach J&H LED through the Contact Us page on jandhled.com.