Privacy Policy

J&H LED respects your privacy and is committed to protecting the personal information you provide when visiting jandhled.com, placing an order, contacting us, or using our services.

Information We Collect

We may collect information you provide directly to us, including:

  • Name
  • Company name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Payment-related information
  • Information submitted through contact forms or customer service requests

We may also collect certain information automatically when you use our website, such as device information, browser type, IP address, pages visited, and general website activity.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide shipping and tracking information
  • Respond to questions and customer service requests
  • Process returns, refunds, and warranty claims
  • Maintain customer accounts and order history
  • Improve our website, products, and services
  • Communicate important information about orders or services
  • Prevent fraud, abuse, or unauthorized activity
  • Comply with legal and regulatory requirements

Payment Information

Payments made through our website are processed through secure third-party payment providers.

J&H LED does not directly store complete credit card information entered through Shopify or other authorized payment processors.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the site, remember preferences, analyze website activity, improve performance, and support advertising or marketing services.

You may be able to control certain cookie settings through your browser or available website privacy controls.

How We Share Information

J&H LED does not sell personal information to advertisers.

We may share information with trusted service providers when necessary to operate our business, including companies that assist with:

  • Website hosting and e-commerce services
  • Payment processing
  • Shipping and delivery
  • Email communications
  • Analytics
  • Fraud prevention
  • Customer service and business operations

These providers receive information only as necessary to perform their services.

We may also disclose information when required by law, legal process, or to protect the rights, property, security, or safety of J&H LED, our customers, or others.

Shopify

Our online store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell products and services online.

Information submitted through our website may be processed by Shopify in accordance with Shopify's own privacy practices and applicable law.

Third-Party Links

Our website may contain links to third-party websites or services.

J&H LED is not responsible for the privacy practices, security, or content of third-party websites. Customers should review the privacy policies of those services separately.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.

Requests may be submitted through the J&H LED Contact Us page.

Certain information may need to be retained when required for legal, accounting, fraud-prevention, or other legitimate business purposes.

Children's Privacy

J&H LED products and services are intended for commercial and adult customers and are not directed toward children.

We do not knowingly collect personal information from children through our website.

Changes to This Privacy Policy

J&H LED may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

The current version will be posted on jandhled.com.

Contact Us

Questions about this Privacy Policy or requests regarding personal information may be submitted through the Contact Us page on jandhled.com.

J&H LED
A Division of Littles and Associates, LLC